Yes — every pair is entirely handmade, from the initial design to the finished product.

Yes — our pieces are produced in limited quantities. Once a style sells out, it is usually not restocked, so we recommend not waiting too long once you've found something you love.

Most of our styles fit true to size. If you're unsure, check the measurements per size on the product page to confirm your best fit.

Orders are usually dispatched within 1–2 business days. For mainland Portugal, delivery takes a further 1–2 business days after dispatch. For the Azores, Madeira, or international orders, please contact us at customerservice@goldandrouge.com for an accurate delivery estimate.

We accept Multibanco, MbWay, Klarna, Visa, Mastercard, PayPal, and other methods available at checkout.

We accept exchange requests within 15 days of receiving your order, at no additional cost — including items purchased on sale. To start an exchange, email customerservice@goldandrouge.com with your order number and the reason for the exchange.

Most of our styles are made from genuine leather. A small part of our summer collections feature rope detailing instead of leather. Check each item's product details for its exact material.